DealTrak Slashes Proposal Errors by 50%

Over the past 12 months, our development team have been working hard behind the scenes to make improvements to an area of frustration for DealTrak users. 

We’re proud to share that we’ve reduced the number of proposal submission errors on the platform by 50%, an improvement that’s already making a real difference to dealers, brokers and lenders across the UK. The change was realised through monthly reviews and iterative improvements informed by MI coming directly from our platform, data which is especially useful with over 50 lender integrations each with a level of personalisation. 

Today, 97.5% of all finance proposals submitted through DealTrak are processed successfully first time. This improvement is a direct result of a focused programme of platform improvements aimed at reducing friction in the showroom and speeding up the funding process for customers. As we continue to experience a level of error outside our direct control, such as external system issues, an error rate of 2.5% or below is one that we’re confident demonstrates DealTrak’s robustness. 

Proposal errors are a notorious sticking point for users – delaying transactions and creating frustration for car buyers waiting to secure finance. By improving platform efficiency and accuracy, we’re helping to get deals done faster, with less stress. 

This milestone marks the start of a wider improvement programme that will continue to enhance the DealTrak experience for our dealer, broker, and lender partners. 

If you’re experiencing friction with your current F&I provider, or you simply want to know more, reach out our team today.

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